AI & automation for Bangkok businesses — built down the road
Our headquarters is at Gaysorn on Ploenchit, in the heart of Bangkok's business district. We work with Thai SMEs, family businesses and multinational offices to remove manual work and build systems that fit how business is actually done here — starting with LINE.
What Bangkok businesses tell us
Everything happens in LINE
Sales, customer service, internal coordination, supplier chats — all in LINE, mostly on personal accounts. It works until you need history, handover or accountability.
Admin-heavy operations
Quotations, tax invoices, withholding certificates and approvals still move on paper and chat, consuming staff hours that don't show on any P&L line.
Bilingual demands
Customers expect Thai; head office, partners or tourists expect English. Doubling every piece of communication doubles the workload.
Hard-to-hire admin talent
Tight labour market for reliable back-office staff makes 'just hire someone' an expensive, slow answer to process problems.
The platforms that matter in Thailand
Systems only work if they live where your customers are. These are the channels we build on for Bangkok businesses.
LINE Official Account
The default business channel in Thailand. We build LINE OA systems for capture, broadcast, booking, payment links and customer service — with proper history and team access.
Facebook & Instagram
Still where Thai consumers discover and message businesses. Enquiries route into the same pipeline as LINE.
Shopee & Lazada
For product businesses, order and stock data from marketplaces feeds operations and reporting automatically.
PromptPay & local payments
Payment confirmation and reconciliation steps automated where workflows allow.
Where automation pays off fastest in Bangkok
- Guest messages LINE OAThai or English, any hour
- Agent answers & booksTable, time, special requests
- Reservation syncedPOS and staff group updated
- Reminder sent day-ofNo-shows drop noticeably
- Daily report at closeCovers, revenue and channel mix by branch
- Hospitality & restaurants
LINE booking flows, review responses, and daily revenue reporting across branches.
- Clinics & wellness
Appointment confirmation and reminder sequences in Thai and English, plus no-show recovery.
- Real estate & property
Instant enquiry response and qualification for projects marketing to both Thai and foreign buyers.
- Import / trading / wholesale
Order intake from chat to ERP without re-typing, plus automated price-list distribution.
Our office is at Gaysorn, Ploenchit
Two minutes from BTS Chit Lom. Come by for a strategy session over coffee — or meet us online if that's easier. Either way, you'll be talking to people who live and work in this market.
No. 999 Ploenchit Road, Lumpini
Patumwan, Bangkok 10330, Thailand
Gaysorn Building, 5th Fl, Unit 5B-1
999 Ploenchit Rd, Bangkok 10330
Working with us from Bangkok
Can we meet in person?
Yes — we're at Gaysorn Building, 5th floor, on Ploenchit (BTS Chit Lom). Strategy sessions can be held at our office, at yours, or online.
Do you work in Thai?
Our systems are built to operate bilingually in Thai and English — customer-facing flows, agents and templates included. Strategy sessions are conducted in English.
Can you automate our LINE OA?
Yes — that's the most common starting point for Bangkok clients: structured capture, instant replies, booking flows, broadcasts and proper team access on the official LINE platform.
Do you work with Thai SMEs or only large companies?
Both. Most of our Bangkok work is with SMEs and family businesses ready to professionalise operations, alongside regional offices of international firms.
Is invoicing and Thai paperwork automatable?
Largely, yes. Quotation generation, tax invoice preparation and approval routing can be automated, with your accountant keeping control of compliance steps.
Let's talk about your Bangkok business
A thirty-minute strategy call — online or in person at our Bangkok office. We'll map where systems would pay off first in your operation, in plain business terms.
Online or at our Bangkok office — Gaysorn Building, Ploenchit