24/7 customer service without hiring more staff
Customer inquiries do not stop at 5 PM, but your team does. Our Custom AI Chatbot service builds intelligent conversational agents for LINE, WeChat, WhatsApp, and web that handle FAQs, qualify leads, take orders, book appointments, and escalate complex issues to humans. Perfect for Asian businesses that need multilingual support across multiple messaging platforms.
Intelligent dialog flows
Deploy across your channels
Connect to your systems
Continuously improving responses
Track performance and insights
Seamless escalation
See the real impact on your business
Discovery: Identify common questions, platforms, and integration needs
Design: Create conversation flows and define escalation rules
Build: Develop chatbot with AI training and system connections
Train: Load FAQs and refine responses with your team
Test: Run beta with limited users and gather feedback
Launch: Deploy live with monitoring and optimization for 30 days
No. We use advanced AI (GPT-4, Claude) that generates natural, context-aware responses. We train it on your brand voice and tone. Most users cannot tell they are talking to a bot, and satisfaction rates typically exceed 85%.
We specialize in Thai, English, Bahasa Indonesia, Vietnamese, and Chinese. The chatbot can detect language automatically and respond accordingly. We can add more languages as needed.
We build smart escalation. The bot recognizes when it is stuck and gracefully hands off to a human with full context. You can set business hours, and the bot handles after-hours with "We will respond when we open" messages.
After the initial build, typical running costs are $100-300/month for API usage (OpenAI, messaging platforms). This varies by conversation volume but is far cheaper than hiring customer service staff.
Yes. We connect to most systems via API - booking platforms, e-commerce, POS, CRM. If your system has an API or we can access its database, we can integrate it. The bot can check availability, create orders, and update records in real-time.
Let's discuss how we can help automate your business processes and save you time.
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